Snap account and profile
How do I create an account?
To get started on Snap:
- Download the Snap App and select Sign up.
- Click on sign up with Email or Continue with Google, or Facebook.
- If you’re signing up with email, fill in your details and click to agree to the Privacy Policy and Terms of Use.
- Click Sign up.
Once you’re signed up to Snap, you can start browsing and book your favorite services with professionals in your area.
I’ve forgotten my password - how do I reset it?
Don’t worry - if you’ve forgotten your password, it’s really simple to log back into your Snap account:
- Head to our sign-in page by clicking here.
- Click on the Forgot password? link and enter the email address you registered your account with.
- We’ll send you an email with a link to reset your password.
Check your junk and spam folder if you’re having trouble finding your email as it may have landed there by mistake.
You can also change your password if you:
- Go to Profile (top right corner).
- Click on Change my password.
- Enter your Current password, New password and Confirm password.
- Click Submit.
How do I manage my account information?
It’s really easy to manage and make changes to your account information.
Your details
- Go to your Profile (top right corner)
- Select My Profile.
- Make edits to your name, number, and email address etc.
- Click Save Changes to update your details.
Payment methods
To add a payment method:
- Go to your Profile (top right corner)
- Select Cards.
- Click Add new card and fill in your details.
- Click Save
To remove an existing card:
- Go to your Profile (top right corner)
- Select Cards.
- Slide left the card you want to delete
- Click Delete Card.
We’ll use these details at checkout for any appointments booked online on Snap, through a Book Now button.
How secure is my data?
At Snap, we take security very seriously. Your data is your data (not ours) and will not be shared with anyone or any third parties. All user data is securely backed-up every 5 minutes on Snap’s encrypted cloud database, our system uses SSL security and our hardware has top of the range firewalls.